Faq | Matrix Rom


How do I buy?

To buy you must browse through the product categories and click on the “Add to cart” button.

The shopping cart is located at the top of the page. Products can be removed from the basket by clicking on the “x” button. Once you have ordered all the cards you want, you must fill in the required information in the shopping cart fields. This information is required for billing, payment and delivery.
To complete the command, press the “Place command” button. You will receive an email to confirm your order.

How do I pay?

Payment by cash/cash (refund) – payment is made in cash upon receipt of the package;
Payment by online card – payment is made through the service offered by euplatesc.ro;
Payment by OP – payment will be made in the account mentioned on the proforma invoice; it will be sent to you by email. Our team checks payments daily, but for quickness you can confirm that we have made the payment by email at office@matrixrom.ro.

How are the books delivered?

Books are delivered by courier.
Shipping is free for orders over 150 lei.

Free assistance

You can contact us by phone 021 4113617 or by email at office@matrixrom.ro to request information about the books you want.
Assistance program: Monday – Friday, 08-16.